Who conducts the exit interview?

• A. Only officers.
• B. The E board.
• C. Any member of the chapter.
• D. An external consultant.

Answer: (B)

Exit interviews are typically conducted by the organization’s executive board. This group handles governance and member-relations responsibilities, so they’re best positioned to collect consistent feedback, document concerns, and arrange any needed follow-up after a member leaves. Having the board lead the process also helps keep it formal, confidential, and actionable, ensuring input can be translated into changes that improve chapter operations. External consultants aren’t usually involved in routine exits due to cost and the need for internal follow-through. Having just any member or only officers conduct the interview can introduce bias or lack of authority to implement changes.